HelloTools.app

Privacy Policy

We care about privacy. This page explains what information HelloTools (“we”, “us”) processes, how we use it, and the choices you have.

Your Data

Private by design

1) What we process

On-device processing. Many image tools run entirely in your browser using technologies such as HTML Canvas and/or WebAssembly. In those cases, your files do not leave your device.

Fallbacks / optional services. Some features may rely on a server or trusted third-party service to complete a task (for example, when a format requires special decoding or when you explicitly choose a cloud transformation). In those cases, files are transmitted only to perform the task and are not kept longer than necessary to deliver the result.

2) Information you provide

  • Files you open in a tool. Processed locally whenever possible. If a fallback or cloud service is used, we transmit only the data required for that operation.
  • Contact messages. If you write to us (e.g., via the contact form or email), we receive your message and any contact details you include so we can respond.
  • Feedback & ratings. When you rate a tool, we may store an anonymous or pseudonymous record of the rating to prevent duplicate votes and compute averages.

3) Cookies & local storage

We use lightweight cookies or local storage for things like interface preferences, remembering that you rated a tool, and preventing abuse. You can clear these via your browser settings.

4) Third-party processors

To provide fast, reliable features, we may use reputable third parties (e.g., CDNs, optional image transformation services). When used, they receive only the minimum data required to provide the feature. We review their policies and aim to choose privacy-respecting vendors.

5) How we use information

  • Operate and improve the tools and website
  • Respond to support requests and feedback
  • Prevent fraud, abuse, and misuse
  • Comply with legal obligations

6) Retention

On-device processing means files are not retained by us. For any server-side or third-party operations, we only keep data as long as needed to perform the task and maintain service integrity (e.g., short-lived caches or logs). Contact emails are kept for support history unless you request deletion.

7) Your choices

  • Use the purely client-side tools to keep files on your device.
  • Decline optional fallbacks if you prefer not to transmit files.
  • Clear cookies/local storage in your browser at any time.
  • Email us to request access, correction, or deletion of contact messages you’ve sent.

8) Security

We use reasonable safeguards, including HTTPS and least-privilege access, and design our tools to minimize data movement by default.

9) Children’s privacy

HelloTools is not directed to children under 13. If you believe a child has provided us information, contact us and we’ll delete it.

10) International users

By using the Service, you understand your information may be processed in jurisdictions that may have different data protection laws than your country.

11) Changes to this policy

We may update this Privacy Policy from time to time. Changes become effective when posted here. Your continued use of the Service after an update constitutes acceptance.

12) Contact

Questions or requests? Email adil.irfan33@gmail.com or use our contact form.